Direct Access Services
Did you know that you don't always need to see a GP to be referred on to other services?
There are many services that patients can access directly, cutting down on waiting times for you - getting you seen and treated as soon as possible.
Check out our section about local Direct Access services here.
Meet our new members of staff:
Dr Ruth Dils
Dr Dils has joined the practise to cover Dr Lewis' Maternity Leave.
Sister Joselyn Farrell - Advanced Nurse Practitioner
There is now no need to book in and see a GP if you have a minor injury, or require antibiotics for minor/acute illnesses as we now have a Nurse Prescriber for such ailments.
Please ask our receptionists for further details.
Claire Ward - Health Care Assistant
Due to a high demand for blood test appointments we now have a 2nd health care assistant joining the nursing team.
Claire is fully trained to undertake all health care assistant duties, she brings 14 years of phlebotomy experience to the surgery and has a special interest in Children's and Young people's services
New Telephone System
You may have noticed a few changes whilst phoning the surgery - We are currently in the process of having a new telephone system installed to improve queuing time on the phones. Please be patient with us during this time, any feedback is appreciated regarding the new system.
Please note: All calls will be recorded for training, monitoring and dispute resolution purposes.
Need an appointment outside of normal working hours?
In addition to the extended hours at our surgery, there are now extra evening and weekend appointments available at Avenue House Surgery.
These are provided on our behalf by local clinicians.
There are pre-bookable GP and nurse appointments, as well as slots for routine blood tests on Saturday mornings.
The clinic times are as follows:
Monday – Friday 6.00pm – 8.00pm
Saturday 8am – 12 midday
Sunday 9am – 12 midday
All Chesterfield Practices have signed a Sharing Agreement to allow secure access to your records through a “Hub” which can only be viewed at the time of your appointment. This is to ensure your records are kept up to date and to allow clinicians a full picture of your health for example: any allergies or sensitivities to certain medications.
Please speak to a member of the reception team for more details.
NEXT WEDNESDAY EARLY CLOSURE
Please note we will close at 1pm on Wednesday 14th August 2019 for staff training.
Sorry for any inconvenience caused.
If you require medical attention after 1pm please contact the Out Of Hours service on 111.
Next PPG Meeting
Our next PPG meeting is to be held at the surgery on Wednesday 21st August 2019 at 4pm.
*Decisions on whether to hold an informal meeting on these dates to be decided, together with times of any such meetings.
New Patients Welcome
If you want to come along to a meeting please leave your name and a contact number with a receptionist to pass onto our Chair - Ken Davis, who will contact you to arrange this.