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Telephone Advice

Reception staff can often deal with your enquiries by telephone.

The doctors are available to take telephone calls between 11:30am – 11:45am for problems that may not need a face to face consultation. 
During this period the doctors take one telephone call after another. 
No calls will be put through after 11:45am. 
We do understand this can be frustrating if you have been waiting. 

Without a firm time to finish other practice business and then visits to patients who are too ill to attend the surgery would not be possible. 

Thank you for your understanding. 

The practice nurses are available for telephone enquiries:

  • Monday 12.30 - 12.45pm
  • Tuesday 12.30 - 12.45pm
  • Thursday 12.30 - 12.45pm
  • Friday 2.00 - 3.00pm (Sister Sheridan Only)

 

Please note:  All calls will be recorded for training, monitoring and dispute resolution purposes.

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