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Practice Management

Mrs Lucie Wattam

The practice manager has the overall responsibility for all administrative and financial aspects within the practice. These duties range from ensuring the smooth daily operation of the surgery to a high standard of performance by the staff. She is the focal point for any management matters concerning the practice.


The administration staff deal with the everyday running of the surgery, their tasks include:

  • Processing prescription
  • Processing patients results
  • Sending referral letters
  • Booking, Cancelling and Re-arranging GP & Nurse Appointments
  • Medical records requests 
  • Processing patients being transferred into and out of the practice.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Tamsin Jones

Team Leader

Miss Katy Stephenson

Team Leader/Accounts Assistant

Mrs Libby Tighe
Miss Kate Lamb
Miss Ellie Gilbert


Miss Naomi Maqsood


Mrs Claire Roberts
Mr Oliver Singh-Eyley
Miss Leanne Hancock
Mrs Michelle Capps
Miss Sarah Slater
Mrs Gemma Powell
Miss Chloe Hewitt
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