Heidi Health AI

Heidi Health AI

Chatsworth Road Medical Centre is currently trialling a new software called Heidi Health AI to help our clinicians in their clinics.

If you do not wish for this to be used in your appointment, please make the clinician aware.

What is Heidi Health?

Heidi AI is an advanced AI medical scribe designed to transcribe patient visits, generate clinical notes, fill out documents, and dictate letters.  This tool allows the clinician to focus more on you, the patient, rather than on typing and administrative tasks.

Heidi AI has been approved by NHS as it adheres to stringent UK compliance frameworks, including the Data Protection Act, GDPR, and NHS standards such as DCB0129, DTAC, and DSPT.  This ensures that your personal information is handled securely and confidentially.

Click here to look at the Heidi AI website

Benefits of Using Heidi Health

  1. Enhanced Focus on Patient Care: By automating the documentation process, Heidi Health allows us to spend more time interacting with you, improving the quality of care and communication during consultations.
  2. Efficiency and Accuracy: The AI scribe ensures that all details of your visit are accurately recorded, reducing the risk of errors and omissions in your medical records.
  3. Streamlined Workflow: Heidi Health helps in managing various administrative tasks such as generating patient summaries, filling out forms, and creating letters, making our workflow more efficient.

How Your Data is Managed

  1. Data Security and Privacy: Heidi Health adheres to stringent UK compliance frameworks, including the Data Protection Act, GDPR, and NHS standards such as DCB0129, DTAC, and DSPT. This ensures that your personal information is handled securely and confidentially.
  2. Local Data Hosting: All data is hosted within the UK, enhancing security and compliance with local data protection regulations.
  3. Temporary Data Storage: Audio recordings used for generating notes are not stored permanently. They are processed and then deleted, ensuring your data remains private and secure.

Published 12/02/2025

Heidi AI