Latest News

Urgent News – Blood Tests

There is a national shortage of blood bottles, we have been informed by Derby and Derbyshire CCG that we are not able to do any blood tests not deemed as clinically urgent.
Clinically urgent testing has been defined as:
• Bloods that are required to facilitate a two week wait referral
• Bloods that are extremely overdue and/or essential for safe prescribing of medication or monitoring of condition
• Bloods that if taken could avoid a hospital admission or prevent an onward referral
• Those with suspected sepsis or conditions with a risk of death or disability
Please read the below poster for more information. If you have an appointment to attend for a blood test that has been requested by the hospital, we ask that you contact them directly to see if your blood tests are deemed clinically urgent and advise us if your appointment is still required or not.
The current position will be reviewed on 17th September, we will advise you when the situation changes. We are sorry for any inconvenience but unfortunately, this is out of our control and we thank you for your co-operation and understanding.
Blood Bottles Shortage

Updated 01/09/2021


We will be holding a flu vaccination clinic for patients aged 65 and over (inclusive of those turning 65 before 31/03/2022) on Saturday 18th September 2021 📅
Please note that we are unable to give the flu vaccination to anyone eligible in other age groups at this clinic as the vaccines for them will not be in stock at this point.
📝Further information will be sent out by letter in the next few weeks but in the meantime if you have online access then you can book your appointment online now. UPDATE: unfortunately, this cannot be done via the SystmOnline app as it does not allow appointment booking more than 2 weeks ahead. You must login via the SystmOnline website
👉Otherwise, please wait for your letter before contacting the surgery by telephone.
Thank you.
Updated 19/08/2021

Update to the NHS Digital Data Collection - Delayed

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDfPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2021 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP. 

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For more information go to the NHS Digital Data Collection section of our website or the NHS Digital website. 

Updated 18/08/2021

❗️Please Read❗️
Updated information regarding proposed practice changes mentioned in the press on Friday 14th May 2021.
Due to the ever increasing demand for GP appointments we will continue to initially triage and discuss your problems over the telephone but if clinically necessary a face-to-face appointment with be arranged.  A telephone appointment will be offered in the first instance so that the GP's can assess everyone in a timely manner and prioritise those who need to be seen clinically.   

A message from Derby and Derbyshire Local Medical Committee:

You will have no doubt seen reports in the national press about changes to general practice appointments and access. Unfortunately these reports have misrepresented the current state of general practice and proposed changes and we, as the representative body of Derbyshire general practice, would like to clarify things.
General practice in Derbyshire has been open throughout the pandemic; providing patient care whilst delivering the largest scale vaccination programme in history. Our teams have followed NHS England protocols; moving overnight to use virtual consultations and triage. They have safely opened up more services as national guidance and the intensity of the pandemic allowed. During the entire pandemic, clinicians have continued to see patients face-to-face when clinically needed; always making sure that infection control and social distancing measures were in place to protect patients and staff alike.
The latest GP appointment figures in England showed that practices delivered almost 5 million more appointments in March than they did the month before, and nearly 3 million more than they did in the same month two years ago, long before the onset of the pandemic. Simply put general practice is working flat out. With this increasing patient demand, general practice will continue to work smartly to get the balance right; consulting with patients in the most appropriate fashion in as timely a manner as is possible. This means, as per the practice contract with NHS England, that it is for the surgery to determine the manner in which it sees its patients. Only by doing this can we ensure quality care is maintained for the many, rather than servicing the demands of the few.
We know it is hard to get an appointment right now. But the above figures explain that this reflects the large number of patients requesting care, not lack of activity within general practice. We are hearing increasing reports of frustration and abuse targeted at practice staff because of delays, and we are concerned that the recent media reporting will worsen this by fuelling inappropriate requests for face-to-face appointments that are not needed and cannot safely be accommodated. We would ask you all to treat each member of the practice team with respect and understanding; we will continue to support our practices and help them to take a zero tolerance approach to any forms of abuse.
We thank you for your patience and continuing to work with your surgery.
Updated 16/05/2021

🔹Important information regarding ordering prescriptions:

Our phone lines are always in high demand and to help relieve some of the pressure, from Tuesday 1st June 2021 we will no longer be taking prescription requests over the telephone.  You will need to register for the online services, arrange something with a pharmacy or post/drop in a request.   

We will continue to take the requests over the telephone until this point but our administration team will advise each patient who calls that we will no longer be doing this from 1st June 2021 and  you will need to put something else in place the next time you are due to order your prescription. 

We still don’t want patients coming in to surgery to complete a request at the reception desk so where possible please do this before you come to surgery and drop the request in the prescription box in the porch area.   

Updated 28/04/2021

Please follow our new Facebook page for updates.

Please go directly to our COVID-19 section for more updates regarding Coronavirus/Covid-19 Vaccination.

If you have been advised by a member of the team that you need to attend surgery during the COVID-19 pandemic, please note the following to keep you safe:

▪️Please try to arrive at your allotted time - if you are more than 5 minutes early, please wait in your car to avoid lingering in the waiting room.
▪️Please wear a face covering whilst inside our buildings - this should cover your mouth and nose and must be worn until you leave the building. This does not apply to infants under 3 but does apply to their accompanying parent/guardian. We encourage you to buy your own face covering as we only have a limited supply and are unable to keep handing these out.
▪️You will be screened for COVID symptoms and directed to sanitise your hands on arrival.
▪️Please maintain social distancing.
▪️The clinician will be wearing PPE – face mask, visor, gloves and apron during your consultation.
▪️The room and any equipment used will be thoroughly wiped between patients.
▪️We prefer to see you alone without other family members unless this is necessary for communication purposes.

If you are unwell with symptoms of temperature, cough or change in smell and/or taste or any household member is unwell and you have been told to self-isolate – please do not attend your appointment, we will happily rearrange.

Thank you for your continued co-operation and support.

We understand that it is particularly difficult for the deaf community to navigate services during the pandemic, we are trying our best to make our service accessible.  Please let us know if you have particular needs with regards to how we communicate with you.

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