CORONAVIRUS UPDATES


***INITIAL ACCESS TO THE SURGERY BY TELEPHONE ONLY***

In light of the evolving coronavirus pandemic and in line with national guidance, Chatsworth Road Medical Centre has moved to a telephone triage system where we will assess the priority of your problem.  The surgery is therefore currently closed to walk-in patients.  All patients requiring an appointment, home visit or advice should telephone the surgery and depending on your needs and you need to be seen this will be arranged for you.

We apologise for the inconvenience, but this is essential to minimise social contact and ensure the safety of all of our patients and that of our staff. 

 
Updated: 15.04.20

Get help when needed - the NHS is open

During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.

We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.

If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.

You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP. Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home. But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.

Updated: 12.06.20


FACE-COVERINGS COMPULSORY WHEN ATTENDING SURGERY

In light of recent government guidance, all patients will be required to wear their own face-covering when attending an appointment at the surgery. Thank you for your continued support.

Instructions how to make your own face covering can be found here: https://gptaskforce.com/face-coverings-and-face-masks/fbclid=IwAR3CnyiePXE6Bvd9oCrBVUf4e7B1p08U0qKqjzs7R69QNWD-U2Ml48qGWnk

Updated: 12.06.20


Extended Hours

Please note due to the Coronavirus outbreak the extended hours (Thursday 7am-8am and Saturday morning 8am-11.30am) have been temporarily suspended.  We apologise for any inconvenience and thank you for your understanding.
Updated: 16.04.20

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website