Accessibility
Disabled Access
Our buildings are accessible via automatic door. There are designated disabled parking bays in the practice car park. We make every effort to make the surgery accessible for disabled patients.
Hearing Difficulties
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.
Accessible Information Standard
From 31 July 2016, all organisations that provide NHS care or adult social care are legally required to follow the Accessible Information Standard.
The standard aims to make sure that people who have a disability, impairment or sensory loss are provided with information that they can easily read or understand with support so they can communicate effectively with health and social care services.
Accessible Information Standards:
| Do you have a learning difficulty, vision impairment or sensory hearing loss? | Yes | No |
| Do you have any special communication or information needs? | Yes | No |
| If yes, please tell us more about your preferred method of communication and information so we can do our best to support you | ||
If this applies to you and there is any way we can help you at the surgery, please contact us and let us know.
Please help us to make sure we get things right for you by recording your accessibility requirements and information needs alongside your other details.